Connect Deaf - Page Header

Privacy Policy

Who we are

Our website address is: https://connectdeaf.com/.

What personal data we collect and why we collect it

Order Placement and Invoices

We collect and process data necessary to use the available services (place e-commerce orders). This data is name, surname, e-mail, contact number, shipping address and billing address. The above data are stored and processed to create an invoice.

Order Payments

All order payments are conducted through the following third parties (upon choice):

  • Credit Card (via Stripe)
  • PayPal

We do not collect or process any of the data needed for the transaction. The data are collected and processed based on the above third parties’ privacy policies as can be read in the following links:

Order Processing and Delivery

All orders are processed, completed and delivery through the following third party:

  • Printful

The data collected and processed based on the above third party’s privacy policies can be read in the following link: https://www.printful.com/policies/privacy

Cookies

Data such as the IP address and browsing history might be saved as cookies for the purpose of better user experience in using the website.

Analytics

Anonymous analytics will be collected.

Contact forms

We collect and process only data strictly necessary to use the “contact us” functionality. This data is name, e-mail, subject and your message.

Is it mandatory to provide personal data?

The following fields are mandatory in order to complete the order: first name, last name, company name (optional), country/region, street address, town/city, state/country, postcode/zip, phone, email address, your order.

The processing of IP address and cookies is also necessary in order for you to use the services available on the platform. However, all fields in the order form that are not marked with * note that the entering of personal data there is not mandatory but up to your own decision. These fields are: company name (optional).

The following fields are mandatory in order to complete and send the contact form: name, email.

What is the purpose of data processing on the platform?

All personal data on the website is processed for the purpose of placing, processing and delivering online purchases.

Personal data might be processed in an event where a legal dispute occurs.

What is the legal basis for data processing on the platform?

The legal basis for all data processing operations on the platform is performance of a contract.

Who is the data controller?

The data controller of this e-shop is A.G. CONNECT DEAF LIMITED. The data controller can be contacted on the following address: info@connectdeaf.com

Who can access the data?

The data processed is accessed by the responsible admins of the e-shop and all third parties named above. Data processed by third parties are accessed based on their privacy policy description.

Are there any third parties that are involved in the data processing activities on the website?

Yes, please check description above for Order Payments, Order Processing and Delivery.

What are the rights of the platform users as data subjects?

  • the right to information – whether personal data about him-/ herself is being processed on the platform.
  • the right to access to his/her personal data processed on the platform;
  • the right to correct and update his/her personal data processed on the platform;
  • the right to request deletion – this right could be exercised in cases where the personal data is no longer necessary, the personal data processing in unlawful, the personal data is collected and processed on the basis of a parental consent;
  • the right to request restriction of the processing of his/her personal data – this right could be exercised where the user has contested the accuracy of the personal data process, where the processing is unlawful, the data is no longer necessary for the purposes of processing by the user requires its storage for the establishment, exercise or defense of legal claims;
  • the right to data portability – essentially to receive the personal data, which he/ she has provided, in a structured, commonly used and machine-readable format and to transmit those data to another controller without hindrance.

How the user can exercise his/ her rights as a data subject?

In order to exercise any of the rights listed above, the user has to send a message to the following e-mail address: info@connectdeaf.com

Besides that, any user has the right to submit a complaint to its national data protection authority, if he/ she deems that their data is processed in unlawful way.